Help Center
Frequently asked questions
Quick answers about our floating koozies, orders, and custom branding.
- Float-ready
- Travel-ready
- Party proof
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Pool & lake ready
Engineered to float upright so your drink stays within reach.
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Easy to pack for travel
Lightweight and durable — toss one in your beach bag or carry-on.
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Custom branding
Co-branded runs for resorts, events, and corporate gifts.
Products & fit
What makes Nauti Butler koozies different?
Our floating koozies stay upright in the water with a durable, lightweight build — easy to pack for pools, lakes, boats, parties, and travel.
Will my can or bottle fit?
Each style targets popular drink formats. See our Products page or contact us for bulk compatibility questions.
How do I clean my koozie?
Rinse after use (especially salt or pool water), hand-wash with mild soap, and air-dry fully before storage.
Orders & shipping
Do you ship internationally?
Options depend on location and order size. Contact us with your country and quantity for a delivery estimate.
How long does delivery take?
Standard orders typically ship within a few business days. You will receive tracking when your order leaves our facility.
What is your return policy?
Report damaged or incorrect items within 14 days with photos. See our Terms & Conditions for full details.
Co-branding & wholesale
Can I order custom logos?
Yes — we offer co-branded floating koozies for resorts, events, and campaigns. Visit Co-Branding or request a quote.
What is the minimum order for custom runs?
Minimums vary by style and artwork. Share your timeline and quantity on our contact form for a tailored quote.
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Still need help?
Our support team is happy to answer anything not covered here.